Information We Collect

Information You Provide Directly

When you register, invest, submit inquiries, complete KYC verification, or use our services, we may collect:

• Full Name

• Mobile Number

• Email Address

• Residential Address

• Date of Birth

• PAN Card Details

• Aadhaar Details

• Bank Account Information

• Demat Account Information

• Nominee Details

• Investment Information

• Payment Details

• Any other information required for regulatory compliance

Information Automatically Collected :

When you access our website or application, certain information may be collected automatically, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on Website

• Referral Sources

• Login Information

• Cookie Data

• Network Information

• Usage Analytics

Location Information :

We may collect approximate location information to provide region-specific services, offers, branch information, and customer support.

Information from Third Parties :

We may receive information from:

• Government Verification Agencies

• KYC Service Providers

• Payment Gateway Partners

• Banking Institutions

• Depository Participants

• Public Databases

• Regulatory Authorities

as permitted by applicable laws and regulations.

How We Use Your Information :

Basav Gold and Diamonds Limited may use your information for the following purposes:

Account Registration and Verification :

To create, verify, and manage your investor account and complete KYC requirements.

Investment Processing :

To process investments, share allotments, Demat account transactions, redemptions, and related services.

Customer Support :

To respond to inquiries, provide assistance, and resolve service-related issues.

Communication :

To send:

• Investment updates

• Transaction confirmations

• Account notifications

• Service announcements

• Regulatory communications

• Promotional offers and newsletters (where permitted)

Compliance and Legal Obligations :

To comply with applicable laws, regulations, taxation requirements, anti-money laundering obligations, and government directives.

Website Improvement :

To analyze usage patterns, improve website functionality, enhance user experience, and develop new services.

Research and Analytics :

To create aggregated and anonymized reports, statistical analysis, and business intelligence information.

Sharing of Information :

We do not sell, rent, or trade your personal information to third parties.

However, we may share information with:

• Government Authorities

• Regulatory Bodies

• Depositories and Depository Participants

• Banks and Financial Institutions

• Payment Gateway Providers

• Technology Service Providers

• Auditors and Legal Advisors

• Business Partners assisting in service delivery

All such third parties are required to maintain confidentiality and process information only for authorized purposes.

Data Security :

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

• Unauthorized Access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

While we strive to protect your personal information, no internet-based service can guarantee absolute security.

Cookies and Tracking Technologies :

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance security

• Personalize content

Users may manage cookie preferences through browser settings.

Investor Rights :

Subject to applicable laws, you may request:

• Access to your personal information

• Correction of inaccurate information

• Update of personal details

• Restriction of processing

• Withdrawal of consent where applicable

Certain information may be retained where required by law or regulatory obligations.

Third-Party Websites :

Our website may contain links to third-party websites or services.

Basav Gold and Diamonds Limited is not responsible for the privacy practices, policies, or content of external websites. Users are encouraged to review the privacy policies of such websites before providing personal information.

Retention of Information :

We retain personal information only for as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

• Maintain regulatory records

Changes to this Privacy Policy :

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be published on our website along with the revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us :

For any questions regarding this Privacy Policy, please contact:

Basav Gold and Diamonds Limited :

Email: info@yourdomain.com

Phone:  +91 9730 111 916 / +91 9632 146 955

Address: Registered Office, Basav Gold and Diamonds Limited, Karnataka, India.